Shipping Policy

ORDER PROCESSING:

Please allow 24 hours to process your order. Expect an email within 24 hours to let you know your order is coming!

Orders placed before 3:00PM on weekdays will be processed for shipping the same day. However, if you place an order outside of these hours, it will be processed for shipping on the next business day we are open.

When your order is ready for delivery, you will receive an email with real-time tracking information depending on your chosen shipping option. 

Orders are shipped through the local postal service with a delivery standard of 2-7 days. We only deliver in Australia, but we will soon have fulfilment centres throughout the Asia Pacific region. Keep an eye out!

STORE PICKUP – Accolade Melbourne Fulfilment Centre

Orders can be picked up weekdays, from 9:00AM to 3:00PM. An email will be sent when your order is ready for pickup if you choose this option.